Return and Refund Policy

Updated: December 2025

Thank you for shopping at Nutricity.

We want to ensure that you are completely satisfied with each purchase. If you are not fully satisfied with your order, please read our return and refund policy below.

1. Return Conditions

As we sell health and dietary supplement products, product safety is our top priority.

Considering hygiene and quality control, we can only accept returns under the following conditions:

Return receipt if:

You have received a damaged, defective, or incorrect product
Productet er Opened, unused and I original, sealed packaging
Return requests are sent within 30 days after the product is received

Products that cannot be returned:

Opened or used supplements
Items returned without original packaging or proof of purchase
Products marked “Final Sale” or “Cannot be returned”

2. Return Process

To start a return, please:

Send an email to [email protected] med:
- Order number
- Reason for return
- Image of the product (if relevant)
Our customer service team will evaluate your request and, if approved, send you instructions for the return.
Once we have received and inspected the product, we will process it refusal or replacementdepending on the situation.

Please note:

Return shipping is paid by the customer, unless the return is due to an error on our side
Refunds are reversed to original payment method within 5–10 working days after approved return