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Terms of Use

Updated: December 2025

Welcome to Nutricity (« Nutricity », « vi », « our », « us », « Gofinch »).

These terms of use (“Terms”) govern your access to and use of the website nutricity.no, and purchase of products via the website (collectively referred to as “the Platform”).

By visiting the website, creating an account, or completing a purchase, you agree to these Terms and Conditions. Please read them carefully before use.

1. General information

Nutricity driver online stores that offer selected products within health, wellness, and supplements to customers in Norway and other EEA countries.

These Terms apply to all users and visitors to nutricity.no.

Alternative content and all products are intended for individuals who are 18 years or older.

Nutricity reserves the right to change or update these Terms and Conditions at any time. Continued use of the Platform after published changes shall be considered acceptance of the updated Terms and Conditions.

2. Acceptance of Terms

By using nutricity.no, creating an account or placing an order, you also agree to the following guidelines:

  • Privacy Policy
  • Privacy Policy (Cookies)
  • Shipping and Delivery Policy
  • Return and Refund Policy
  • Cancellation Policy

If you do not accept these Terms and Conditions or the associated guidelines, you must refrain from using the Platform.

3. Use of the Platform

You commit to:

  • Use the website only for legal and legitimate purposes
  • Do not engage in fraudulent, misleading, or harmful behavior
  • Provide correct and complete information when registering and ordering
  • Do not disturb the website's functionality, security, or performance

Nutricity reserves the right to limit, suspend, or terminate access to the Platform in case of breach of these Terms.

4. Product Information and Disclaimer

All product information on nutricity.no gis only for informational purposes.

Supplements sold by Nutricity are not intended to diagnose, treat, cure, or prevent disease, in accordance with applicable Norwegian and European regulations.

You should consult with qualified healthcare professionals before use if you:

  • She is pregnant or breastfeeding
  • Have an existing or chronic medical condition
  • Prescribed or over-the-counter medications

Nutricity and Gofinch are not responsible for side effects resulting from misuse, overdose, or failure to follow the product instructions.

5. Orders, prices, and payments

  • All prices on nutricity.no appears in Norwegian kroner (NOK) and includes VAT, unless otherwise specified
  • The price may be changed without notice
  • An order is considered a binding purchase when an order confirmation has been sent.
  • Nutricity reserves the right to reject or cancel orders upon:
    • Sold Out Items
    • Suspicion of fraud
    • Obvious price or product errors

You are responsible for providing correct payment and billing information.

Payment is processed securely through approved and reliable payment providers in Norway and the EEA.

6. Shipping and Delivery

Orders are shipped in accordance with our Shipping and Delivery Policy.

Lead time may vary based on:

  • Delivery address in Norway
  • Carrier processing time
  • Unexpected events such as weather, strikes, or logistics problems

Nutricity cannot be held responsible for delays beyond our control.

7. Right of withdrawal, return and refund

According to Norwegian statute on right of withdrawal consumers have the right to 14-day money-back guarantee, unless legal exceptions apply (e.g., sealed dietary supplements that have been opened).

Full terms and conditions for returns and refunds are outlined in our Return and Refund Policy, including:

  • Return Conditions
  • Return procedure
  • Processing time for refunds

8. Intellectual property rights

Alternative content on nutricity.noIncluding text, images, logos, graphics, product descriptions, and digital assets, belongs to Nutricity / Gofinch or licensed partners.

The content cannot be copied, modified, published, or distributed without written prior permission.

9. Links to third-party websites

Platforms may contain links to third-party websites for user-friendliness.

Nutricity and Gofinch have no control over and assume no responsibility for:

  • Content on third-party websites
  • Accuracy of information
  • Privacy practices or terms of service for external services

Use of third-party services is done at your own risk.

10. Privacy and cookies

Using nutricity.no is subject to our:

  • Privacy Policy
  • Cookies Policy

This explains how personal information is processed in accordance with GDPR and Norwegian personal data protection legislation.

11. Limitation of Liability

To the extent permitted by Norwegian law, Nutricity and Gofinch are not responsible for:

  • Indirect or consequential damages
  • Tap revenue, profit, or data
  • Health problems resulting from misuse of products
  • Authorized access to user account
  • Interruptions or outages caused by external factors

Nutricity’s consolidated liability is limited to the amount paid for the current product.

12. Property Selection and Protection Agency

These Terms are subject to Norwegian law, compliant with current EEA regulations.

Potential disputes should be handled by Norwegian courts, protecting the consumer as required by applicable mandatory legislation.

13. Contact Information

If you have questions about these Terms, your order, or our services, you can contact us:

Nutricity Norway – Customer Service

📧 Email: [email protected]

🌐 Website: https://nutricity.no

⏱️ Blackout: 24–48 working days